This privacy policy explains how Charmandean & Area Residents’ Association (CARA) uses any personal information that we collect about you either when you use our website or through other means.

The Secretary of CARA is the data controller and can be contacted through the addresses at the end of this policy. 


We collect information about you when you join CARA or make contact with us. We also collect information when you participate in events.

We may also process information regarding bank accounts or other payment cards used for the purpose of annual subscriptions or charges for events.

Data is only collected if it is legitimate and necessary for purposes and if that purpose could not be carried out in any other way.


We collect information about you where it is necessary for our legitimate interests, where you have asked us to or where it is necessary to comply with a legal obligation. We will provide details that you have already given about your address, telephone number and e-mail address only to members of the Committee of CARA.

CARA will not share your information for marketing purposes or for any other purpose with another organisation except with your consent.

We will also use information that you provide to enable us to administer any payment that you make to CARA.

We only share data in ways that we are required by law or with service providers where that is necessary in order to provide the service.

We will not keep personal data for any longer than necessary and will dispose of it securely on request from you. Subject to that, we will keep a record of any donations you have made for seven years in order to enable us to comply with any official requests, for example from HMRC or our bankers.


It is possible that photographs will be taken at some of our events and may be displayed on the CARA website in a way that will show you in an identifiable form. You may ask us at any time not to use your picture in any way that will be seen by people other than members of CARA. You will need to do this in writing to the address or email address below.


You have the right to request a copy of the information that we hold about you. If you would like a copy of some of your personal information, please email or write to us at the address below. We want to make sure that your personal information is accurate and up-to-date and may make contact with you from time to time to check this. You may ask us to correct or remove information that you think is inaccurate or to restrict what we do with your information.

Where we are using some of your information because you have provided your consent to that use, you are entitled to withdraw your consent at any time. The lawfulness of our use of your information before consent was withdrawn is not affected. You can do this by writing or by emailing to the addresses below.


CARA gathers and uses information about individuals in order to provide services and to enable certain functions on its website and to better understand how visitors use the website and so present timely, relevant information.


We may collect the following information:

  • Contact information including email address
  • Demographic information, such as postcode, preferences and interests
  • Website usage data
  • Other information relevant to enquiries 

Collecting this data helps us understand what you are looking for from us, enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records.
  • To improve the services we provide.
  • To contact you in response to a specific enquiry.
  • To customise the website for you.
  • To contact you via email, telephone or mail for market research reasons.


A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.


We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.


If you have any questions about this policy, please email

You also have the right to complain to the Information Commissioner's Office (the "ICO") if you are not satisfied with the way we use your information. You can contact the ICO by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by email on